Consumer Rights

Consumer Protection Bill passed in Lok Sabha; proposes to set up commission to hear complaints

Replying to a brief debate on the bill, Consumer Affairs Minister Ram Vilas Paswan said the legislation had not been amended since last three decades and needed changes for strengthening the rights of the consumers.

Telecom firms 'mere custodians' of people's data with no rights over it: TRAI

Consumers' consent is a must for obtaining data, who should also be given the 'Right to be Forgotten.'

Apple fined $6.7 million by Australian court over 2016 iPhone 'Error 53' mess

Apple initially refused to fix the issue, claiming that it did so to protect customers.

‘Fares hiked due to higher demand’: Pricing algorithms threaten to tip fine balance between consumer protection, market competition

Pricing algorithms are commonly employed by online businesses, like airlines, cabs, which heavily rely on sophisticated pricing tools to determine prices.

Govt to file review petition against Supreme Court order allowing hotels to charge above MRP on bottled water

The government will file a review petition in the Supreme Court against an order allowing hotels and restaurants to charge a higher price than the MRP on mineral water

Narendra Modi urges bureaucrats to take speedy decisions, focus on backward districts

Narendra Modi has asked all wings of the government to work in a synchronised manner and pressed the bureaucracy to take speedy decisions

Jaypee Infratech's 30,000 home buyers should brace for long battle; Arun Jaitley's sympathy will be of no use

Jaypee Infratech's 30,000 home buyers should brace themselves for a long battle as the bank has the grip and will be the first in the queue, leaving the cupboard bare

Monsoon Session of Parliament: New consumer protection law to be tabled

The Consumer Protection Bill 2017, which aims at strengthening the consumer protection mechanism, is set to be introduced during the monsoon session of Parliament.

Delhi Govt cracks down on fair-price shops through Facebook

The Delhi government has started a public page on Facebook to help consumers voice against malpractices in fair-price shops, boasting yet another pro-digital move.

Snapchat refuses to testify in US Senate hearing on data privacy

On Wednesday, company officials didn't even appear at a Capitol Hill hearing on data security they'd been invited to - and a top senator wasn't happy.