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Latest News on Call Centres
Showing of 0 - 10 from 10 results
Call Centres - Total results - 10
May 23, 2017
Fake call centre scam: Kingpin's key aide arrested in Delhi, further probe to be held in ThaneA key aide of Sagar Thakkar, the alleged kingpin of the IRS scam -- which duped thousands of Americans of over $300 million by reaching them via call centres posing as US officials to extort money -- has been arrested from Delhi, Thane Police said Tuesday.
Dec 05, 2016
By 2025, around 20 crore young Indians could be jobless due to automation: Mohandas PaiPai said that companies are looking at automation, developing artificial intelligence in machines which have potential to replace process based jobs
Oct 14, 2016
3,200 jobs to be affected as Verizon decides to close call centres in five states in USAVerizon Communications Inc said on Thursday it plans to close call centers in five states, including its home state of New York, as the No. 1 wireless company trims head count and reorganizes operations in a saturated wireless market.
Oct 06, 2016
Maharashtra police bust fake call centre network in the stateIn a massive operation, police busted at least nine call centres in Mira Road town and detained over 770 people for allegedly threatening US and other foreign nationals, police said here on Wednesday.
Jul 08, 2011
Life at the other end of the line: The call centre story that just won't hang upThe newest form of sabbatical lit is when an American leaves America to come to India to learn how to be an American.
Sep 30, 2009
One-Quarter Of Top BPO Providers Will Not Exist in 2012Gartner: Market exit, acquisitions, and the ascent of new vendors will rearrange the BPO provider landscape.
Apr 21, 2009
BPO Mkt Share Of Indian-Centric Vendors To Almost Double By 2010Indian BPOs account for 5 percent of market revenue generated among the top 150 providers in 2008, according to Gartner.
Mar 05, 2009
Drishti Offers 'Reportika' With DACX Ameyo Communications SuiteThe Web-based interface allows managers and administrators not only to access reports from anywhere, but also to constantly innovate using different parameters.
Jul 03, 2008
IBM India Lab Develops Data Security SolutionThe IBM solution offers the required protection for confidential data such as credit card numbers, personal identification numbers (PIN) and social security numbers and prevents it from getting into wrong hands.
Nov 30, 2007
Amdocs Smart Agent Desktop For Call CentresThe desktop is designed for companies with call centres that use multiple, disparate customer management applications.