Amazon has decided to refund up to $70 million to its users, a move that comes a year after the company was found guilty of illegally billing users for unauthorised in-app purchases.
Prime Minister Modi who has been spearheading the digital payment campaign perhaps would not mind a limited deviation in favor of tips to the waiters being paid in cash because only that ensures that tipping remains voluntary in letter and spirit and reaches the intended beneficiary---the one who has attended on you.
Technology helps build connections among disparate systems to enable and surprise us. So why are more companies not using it to improve customer service?
The settlement comes after years of complaints from consumers about being charged for services, for example daily horoscopes or trivia, that they never requested.
Phaneesh Murthy is challenging the IT outsourcing industry's billing model by charging for results instead of basing fees on the time and labour put in by staff.
Announces the latest version of the SAP Billing for telecommunications package.
Implements India's first network-wide single data charging solution for mobile subscribers
SAP Billing for Telecommunication package shows impressive results in a series of benchmark studies
HNS has outgrown its existing subscriber management and authentication system and needed to replace it with a scalable, flexible solution with low TCO.
SunTec's convergent billing solution TBMS-T will allow the service provider to handle complex revenue sharing business rules.
The solution will combine MS Dynamics CRM and MS SQL Server 2008 R2 with the modular business support system capabilities of Convergys.
The partnership has resulted in the integration of SunTec's convergent billing solution, TBMS-T, with SeaChange's TV Navigator IPTV middleware for Smart Digivision's MyWay IPTV service.
The new Relationship Loyalty solution uses the customer's history of business to enable service providers to personalise rebates tailored for any target customer segments.
HCL has successfully implemented 10 fully automated sub divisions covering functions such as meter reading, billing and energy auditing.
WorldSpacehas signed a three year support services agreement with NetMagic.
SunTec's solution will help Axis Bank manage fee billing for Payment and Cash Management.