Billing

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Billing - Total results - 18
Amazon will refund about $70 million to its users for unauthorised in-app purchases
News & Analysis

Amazon will refund about $70 million to its users for unauthorised in-app purchases

Amazon has decided to refund up to $70 million to its users, a move that comes a year after the company was found guilty of illegally billing users for unauthorised in-app purchases.

Service charge at hotels: Don’t be fooled by govt notification, it has just passed the buck
Business

Service charge at hotels: Don’t be fooled by govt notification, it has just passed the buck

Prime Minister Modi who has been spearheading the digital payment campaign perhaps would not mind a limited deviation in favor of tips to the waiters being paid in cash because only that ensures that tipping remains voluntary in letter and spirit and reaches the intended beneficiary---the one who has attended on you.

Dear Airtel, here's what you can learn from Google about customer service
Corporate

Dear Airtel, here's what you can learn from Google about customer service

Technology helps build connections among disparate systems to enable and surprise us. So why are more companies not using it to improve customer service?

AT&T agrees to pay $105 mn for putting unauthorised charges in customers' bills
International

AT&T agrees to pay $105 mn for putting unauthorised charges in customers' bills

The settlement comes after years of complaints from consumers about being charged for services, for example daily horoscopes or trivia, that they never requested.

iGate CEO Aims To Shake Up IT Industry Billing Model
Biztech

iGate CEO Aims To Shake Up IT Industry Billing Model

Phaneesh Murthy is challenging the IT outsourcing industry's billing model by charging for results instead of basing fees on the time and labour put in by staff.

SAP Enhances Billing Solution For Communications Service Providers
Biztech

SAP Enhances Billing Solution For Communications Service Providers

Announces the latest version of the SAP Billing for telecommunications package.

Nokia Siemens Networks To Support Billing Solutions For Vodafone
Biztech

Nokia Siemens Networks To Support Billing Solutions For Vodafone

Implements India's first network-wide single data charging solution for mobile subscribers

SAP Billing Package Shows Impressive Results In Benchmark Studies
Biztech

SAP Billing Package Shows Impressive Results In Benchmark Studies

SAP Billing for Telecommunication package shows impressive results in a series of benchmark studies

Honesty Net Solutions Deploys MagnaQuest B/OSS Suite
Biztech

Honesty Net Solutions Deploys MagnaQuest B/OSS Suite

HNS has outgrown its existing subscriber management and authentication system and needed to replace it with a scalable, flexible solution with low TCO.

Smart Digivision To Bill MyWay IPTV Service With SunTec Soln
Biztech

Smart Digivision To Bill MyWay IPTV Service With SunTec Soln

SunTec's convergent billing solution TBMS-T will allow the service provider to handle complex revenue sharing business rules.

Convergys Forms Strategic Relationship With Microsoft
Biztech

Convergys Forms Strategic Relationship With Microsoft

The solution will combine MS Dynamics CRM and MS SQL Server 2008 R2 with the modular business support system capabilities of Convergys.

SunTec, SeaChange Offer Integrated IPTV Middleware & Billing Soln
Biztech

SunTec, SeaChange Offer Integrated IPTV Middleware & Billing Soln

The partnership has resulted in the integration of SunTec's convergent billing solution, TBMS-T, with SeaChange's TV Navigator IPTV middleware for Smart Digivision's MyWay IPTV service.

Charhdikala Publications Selects Sage Accpac ERP
Biztech

Charhdikala Publications Selects Sage Accpac ERP

The implementation will assist Charhdikala Publications to ensure a better operational, financial and accounting control over its billing operations and receivables.

SunTec Launches Relationship Loyalty Solution For CME Vertical
Biztech

SunTec Launches Relationship Loyalty Solution For CME Vertical

The new Relationship Loyalty solution uses the customer's history of business to enable service providers to personalise rebates tailored for any target customer segments.

SunTec Announces TWIST BSB Compliance
Biztech

SunTec Announces TWIST BSB Compliance

TWIST BSB provides a consistent means for banks to periodically advise wholesale clients of their service usage and the charges accrued.

HCL Rolls Out Billing, Energy Accounting Package For HPSEB
Biztech

HCL Rolls Out Billing, Energy Accounting Package For HPSEB

HCL has successfully implemented 10 fully automated sub divisions covering functions such as meter reading, billing and energy auditing.

WorldSpace Selects NetMagic To Enhance Operational Efficiency
Biztech

WorldSpace Selects NetMagic To Enhance Operational Efficiency

WorldSpacehas signed a three year support services agreement with NetMagic.

SunTec Streamlines Axis Bank's Billing Processes
Biztech

SunTec Streamlines Axis Bank's Billing Processes

SunTec's solution will help Axis Bank manage fee billing for Payment and Cash Management.