Honesty Net Solutions Deploys MagnaQuest B/OSS Suite
HNS has outgrown its existing subscriber management and authentication system and needed to replace it with a scalable, flexible solution with low TCO.
Mumbai-based Internet service provider Honesty Net Solutions (HNS) has decided to replace its existing solution with MagnaQuest's B/OSS (business and operations support) suite comprising MQSubscribe, a convergent customer management and billing solution, and MQNsure, to centralise and modernise customer management, ordering, billing and payment processing. HNS has outgrown its existing subscriber management and authentication system and needed to replace it with a scalable, flexible solution with low TCO.
"In the emerging broadband market, it is essential that we continue to enhance our systems to remain competitive and satisfy an increasingly sophisticated and Internet-savvy customer base," said Suresh Vasudev Thakur, chief Executive officer, HNS. "MagnaQuest B/OSS suite centralises service activation and deactivation, delivers 360 degree subscriber view, monitors ordering and after-sales service and can enable HNS to deliver new, advanced services that customers want more quickly, consistently and efficiently. Our customers will also enjoy improved convenience and control through the new Web self-service offerings."
MagnaQuest will integrate its B/OSS suite with Cisco and Microtik routers to centralise service provisioning, policy management, usage rating and billing. Now HNS can centrally change the service plan or provision and de-provision services for a set of subscribers based on business rules. New service launches or price changes or promotions can be implemented quickly and efficiently.
"With the growing broadband penetration in India, currently we are witnessing several operators outgrowing their existing systems. We have helped many operators in the past in migrating them from their legacy systems and have gained specialised knowledge in doing this. We look forward to working with HNS and helping them in providing better services to their customers," said Vijay Debbad, CEO of MagnaQuest.
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