Contact Centre Data Analytics Secrets Revealed
FP Archives
• February 2, 2017, 23:48:06 IST
Contact centres are an excellent point to gather customer data and derive insight from there. Chan Kin Tuck, Director, FSI Solution Consulting, Aspect offers best practices to mine this information.
Advertisement
 "Contact Centre Data Analytics Secrets Revealed")
 "Explained: How Twitter's new data fees are impacting scientists' research")
 "Bengaluru retains tag as highest paying city, Hyderabad comes second; IT professionals command highest salaries: Report")
 "Digital payment sector growth depends on scalability of risk and security measures")
 "Spotify offers podcasters something that no other platform can offer: data on their listeners")