Application Integration Improves Customer Experience At NDPL
The integration of SAP, SCADA, GIS and Sambandh at NDPL has helped it address issues like power restoration and reducing the time for solving queries hitting its call centre.
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A national-level project involving Geographical Information System (GIS), aimed at helping the government deliver public services more effectively, will be taken to the Cabinet shortly for approval, Advisor to Prime Minister on Infrastructure Sam Pitroda said.
A number of M2M vendors have already started putting more emphasis on M2M application security in a bid to anticipate future market opportunities, finds ABI Research.