Direct Messages

Twitter changes Direct Message rules for businesses, enabling them to respond to customer DMs always

Adaptive rate limits help to ensure that businesses can always respond to customers who privately message them, even when inbound volumes are high.

Twitter denies claims that its employees are monitoring Direct Messages exchanged by users on its platform

A video shows current and former Twitter employees explaining "shadowbans," a practice by which Twitter will make it more difficult to find and view a user's tweets.

Twitter testing feature to simplify posting a series of related tweets in succession

Twitter is reportedly testing a feature that will simplify the way users post tweetstorms — a series of related tweets posted by a user in quick succession.

Twitter will now allow brands to request and share their location data with users using direct messages

Microblogging site Twitter has launched a new tool that allows brands to request and share location data with users via direct messages in order to provide better customer service, the media reported on Tuesday.

Amazon Echo can now read your Twitter notifications for you

Twitter released an update to add "Twitter Reader" skill to Alexa powered, Amazon Echo.

Twitter adds read receipts and other updates to Direct Messages

Twitter is rolling out upgrades to its messaging service on Android and iOS. The messaging service, "Direct Messages" is bundled with the microblogging experience in the Twitter App.

Twitter's latest features include group messaging and 30-sec video sharing

Twitter on Tuesday began rolling out new group chat and video features as it worked to ramp up use of the one-to-many messaging service.

Back to square one: Twitter no longer allows all followers to send you a DM

Twitter has pulled out the ability to send a Direct Message to anyone from the service. The micro-blogging website had quietly added the feature, allowing

Twitter may revamp Direct Messages to make it a standalone messaging app

The Direct Messaging feature on Twitter has been a handy tool for users ever since it came into being. Simply by following each other on the micro-blogging

Twitter now allows all of your followers to send you Direct Messages

Power Twitter users know the annoying and slightly creepy feeling of having to follow-back a relatively unknown person...