Call Drops

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Call Drops - Total results - 99
All major telcos fail to meet service quality norms in June-September 2018; call drops higher on Idea, Vodafone networks
Business

All major telcos fail to meet service quality norms in June-September 2018; call drops higher on Idea, Vodafone networks

Idea network also failed to meet call drop norm due to around network availability parameter in Assam and North East while BSNL also failed to meet the criteria in West Bengal.

TRAI close to slapping penalty on telecom operators for call drop violations in March quarter: Chairman RS Sharma
Business

TRAI close to slapping penalty on telecom operators for call drop violations in March quarter: Chairman RS Sharma

Maintaining its watch on service quality in the sector, the TRAI had tightened the rules and asked players to abide by its new quality of service benchmarks

Mobile call drops: More infra needed; govt will ensure quality service, assures Telecom Secretary Aruna Sundararajan
Business

Mobile call drops: More infra needed; govt will ensure quality service, assures Telecom Secretary Aruna Sundararajan

There have been multiple reports on call drops faced by the country's nearly 1-billion mobile users and falling quality standards and the sector watchdog has also been seeking to improve the quality.

TRAI issues show cause notices to telcos for failing to meet new service quality norms on call drops
Business

TRAI issues show cause notices to telcos for failing to meet new service quality norms on call drops

Some telecom operators have been asked to respond to show cause notices issues by TRAI for their failure to meet the new service quality norms on call drops

Telecom service providers commit to invest over Rs 74,000 crore in infrastructure upgradation to counter call drops
News & Analysis

Telecom service providers commit to invest over Rs 74,000 crore in infrastructure upgradation to counter call drops

Officials of major telecom service providers (TSPs), including Bharti Airtel and Reliance Jio, on Tuesday, met the secretary to discuss the call drop issue.

Call drops issue: Telecom players pledge over Rs 74,000 cr to curb menace, enhance mobile tower infrastructure
Business

Call drops issue: Telecom players pledge over Rs 74,000 cr to curb menace, enhance mobile tower infrastructure

Telecom secretary says telecom operators have presented their analysis of call drops which showed that it has stabilised

Department of Telecom to meet telcos, regulator on call drops on 10 January
Business

Department of Telecom to meet telcos, regulator on call drops on 10 January

The meeting is also slated to discuss the new stringent call drop norms that were enforced by telecom regulator TRAI in October last year

TRAI has asked telcos to submit their network data on a quarterly basis under new call drop rules
News & Analysis

TRAI has asked telcos to submit their network data on a quarterly basis under new call drop rules

The Telecom Regulatory Authority of India (TRAI) has issued a fresh format for mobile operators to report such data every quarter based on its new Quality of Service (QoS) formula.

COAI advises TRAI to meet telecom operators to discuss the results of the new call drop norms
News & Analysis

COAI advises TRAI to meet telecom operators to discuss the results of the new call drop norms

When asked about COAI's demands, TRAI Chairman RS Sharma said it is always "open for discussions with telcos" but did not comment on specifics.

Telecom service providers request for time to implement Quality of Services regulations
News & Analysis

Telecom service providers request for time to implement Quality of Services regulations

Telecom service providers on Monday requested the sector regulator for another two quarters of time to implement Quality of Services regulations.

Trai is planning to resume the independent drives to check call drops from this month
News & Analysis

Trai is planning to resume the independent drives to check call drops from this month

Telecom regulator Trai is likely to resume from this month its independent drive tests to check call drops and service quality of operators.

Telecom minister Manoj Sinha claims that call drops have reduced by 60 percent
News & Analysis

Telecom minister Manoj Sinha claims that call drops have reduced by 60 percent

"In the last four months, data shows that call drops have come down by 60%," Sinha said on the sidelines of "Building ICT - Infrastructure: Connect the Unconnected".

Telecom Minister Manoj Sinha allays fears over mobile tower radiation
Business

Telecom Minister Manoj Sinha allays fears over mobile tower radiation

The minister emphasised that prescribed limits for radiation emissions in India are more stringent than global norms.

The problem of call drops is more severe indoors, says Government after collecting IVRS feedback
News & Analysis

The problem of call drops is more severe indoors, says Government after collecting IVRS feedback

Obtaining feedback through its Integrated Voice Response System (IVRS), the government on Thursday said the problem of call drops is more severe indoors.

Trai has started drive tests with the assistance of operators to monitor call drop levels
News & Analysis

Trai has started drive tests with the assistance of operators to monitor call drop levels

In a bid to check the quality of mobile services, regulator TRAI has begun operator-assisted drive test that captures real-time data to monitor the level of call drops and voice quality across multiple cities.

Attorney General paves way for Rs 3,050 crore fine against Airtel, Vodafone and Idea Cellular
News & Analysis

Attorney General paves way for Rs 3,050 crore fine against Airtel, Vodafone and Idea Cellular

The Attorney General has opined that the DoT has the power to impose a penalty on incumbent telcos over call drop issues faced by Jio

Government launches toll free IVRS system to report call drops
News & Analysis

Government launches toll free IVRS system to report call drops

In a bid to tackle the call drop menace, Government has launched an Integrated Voice Response System (IVRS) system at multiple locations including Delhi and Mumbai to obtain direct feedback from subscribers on call quality.

Jio free offer extends till March 2017; Here's why addressing congestion and adding FUP limit was pertinent
News & Analysis

Jio free offer extends till March 2017; Here's why addressing congestion and adding FUP limit was pertinent

Ambani touched upon a lot of points in his speech, including crossing 50mn subscribers within three months of launch, issue with Points of Interconnects (PoI's) from three telcos, congestion of networks leading to drop in speeds, announcement of JioMoney Merchant Solutions and more.

Call drop issue: Parliamentary panel calls DoT, Trai and telcos for meeting to discuss call drops
News & Analysis

Call drop issue: Parliamentary panel calls DoT, Trai and telcos for meeting to discuss call drops

A Parliamentary panel has called telecom operators along with the Department of Telecom and sector regulator TRAI for a meeting on 10 November to discuss the raging call drop issue.

'Customer feedback platform to assess call drops soon': Telecom minister warns operators of action
India

'Customer feedback platform to assess call drops soon': Telecom minister warns operators of action

Manoj Sinha warned operators of action, including penalty, for call drops, and said his ministry will soon set up a platform to enable consumers to offer direct feedback on call failures.