Business Process Outsourcing

Cos Not Realising Full Business Value Of BPO: Study

Accenture study shows only 20% of engagements are delivering sufficient business value to be classified as "high performance" BPO.

A CIO Leads Business Transformation

Sanjay Jain, Head - Global Transformation Practice and CIO, WNS explains the rolling out of new business initiative using cloud computing and virtualisation.

Omega Deploys Brocade Switches Throughout India Facilities

Omega has standardised on an enterprise-wide Ethernet switching infrastructure from Brocade.

Karnataka To Boost IT Growth In Rural Areas

Under the proposed rural IT policy, computer training and skill development will be imparted to the rural youth under a public-private initiative involving the government, IT industry and academia.

Newgen Launches OmniFlow Version 7.0

The bew version will address the changing process requirements of the BPO industry.

Driven by Digital India, government will spend $7 billion on IT in 2016, says Gartner

The ‘Digital India’ initiative continues to be drive investments in the government, led by access of government services on mobile devices (part of the mobile government), and expansion on broadband services

Xerox's revenue falls on lower printer sales; expects $100 million in restructuring costs

Xerox Corp reported a 4.2 percent fall in quarterly revenue, hurt by lower sales of printers and copiers, and said it expects to incur about $100 million in restructuring costs in the second quarter.

HCL's new Philippines BPO bets on time-zone advantage

IT major HCL Technologies opened a BPO delivery centre in Philippines, the growing BPO hub of Asia. The company wants to leverage the time-zone advantage the country has.

Product development will keep India from being 'Bangalored'

India's software industry has discovered it needs to move up the value chain or enter niche areas like gaming to continue growing.

Product development will keep India from being 'Bangalored'

India's software industry has discovered it needs to move up the value chain or enter niche areas like gaming to continue growing.