Air India holds back US-bound techie's wheelchair at New Delhi airport without notification
A 23-year-old techie, who suffers from spinal muscular atrophy, a physical condition that has rendered him immobile, was left helpless upon landing at the JFK Airport in New York after he discovered that his motorised wheelchair had been held back by Delhi airport’s security staff without his knowledge.
A 23-year-old techie, who suffers from spinal muscular atrophy, a physical condition that has rendered him immobile, was left helpless upon landing at the JFK Airport in New York, after he discovered that his motorised wheelchair had been held back by Delhi airport's security staff without his knowledge.
According to a Mumbai Mirror report, Pratyush Nalam, an IIT Bombay graduate, flew from Chennai to New York via New Delhi on two Air India flights. His wheelchair, however, was withheld at New Delhi airport. He was to join Microsoft in Seattle where he has landed a job.
The security personnel at the airport did not allow the wheelchair on the flight, as the batteries had not been taken out.
An angry Nalam took to social media websites to express his discontent.
But according to Nalam, the wheelchair had dry gel batteries which are allowed on domestic and international flights.
Nalam further posted that once the wheelchair did arrive, apart from the batteries, the wires that connect them were also missing.
Finally, a relived Nalam posted an update after he was reunited with his now operational wheelchair.
Under JRD Tata, Air India redefined style, comfort and high-class on-board service. Its airhostesses in their exotic silk saris were a global phenomenon
As the Tatas start to revive the airline post acquisition, Air India faces the dual challenge of intense competition in the domestic market, which also includes possibly two new airlines
In 1967, the airline commissioned the world famous surrealist artist to design an ashtray for them which was to be given to a select group of first-class passengers