How To Set Up The Next-Gen Contact Centre
FP Archives
• February 2, 2017, 23:58:48 IST
Jagannath Narendran, Senior Vice President (APAC), Aspect, explains the importance of the next generation of contact centres in enhancing customer experience today.
Advertisement
 "How To Set Up The Next-Gen Contact Centre")
 "Era of decision making: Understanding role of business intelligence")
 "Bharti Airtel Q4 Results 2020: Telco slips into red, posts Rs 5,237 cr loss on one-time spectrum charges")
 "Facebook only shares data with researchers, does not finance or direct conclusion of research findings")
 "Successful customer experience strategies boost digital transformation in organisations"){kind=tracking}