How Banks Can Create Customer Delight
Pranjal Kshirsagar
• December 5, 2013, 12:21:01 IST
Successful banks are those which use technology to optimise customer experience and create happy customers through multi-channel banking, utilisation of cloud and Big Data analytics, says Andrew Pitcher, SVP and GM - Financial Services, SAP APJ.
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 "How Banks Can Create Customer Delight")
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