Dell Services Gives Max Healthcare The 'Cloud' Advantage

Dell Services has converted the information technology infrastructure of all eight Max Healthcare facilities into a private MPLS (Multi-Protocol Label Switching) cloud, running remotely from Dell Services Data Centre in Noida. The private cloud improves the availability of their healthcare information systems and analytical tools and sets the stage for the rollout of Electronic Health Records (EHR) for enhanced patient care.

Dell Services has provided a robust cloud infrastructure to enable Max Healthcare to take on the load of EHR and Computerized Physician Order Entry. Max Healthcare hospitals are already experiencing an enhanced stability of the IT environment, better availability of HIS and data analytics tools. The private MPLS cloud allows Max Healthcare to set up its process and tools at new facilities easily, as these facilities would get access to Max’s HIS by just hooking up to the cloud. The private MPLS cloud will help Max Healthcare as it expands its capacities and footprint across India.

Technological highlights:

• An early-warning system to proactively monitor the health of the information technology environment and reduce downtime at the hospitals
• Deployment of HIS in a cluster mode to reduce the likelihood of HIS going down for a full department or a critical area
• Smart automatic monitoring tools to monitor network devices and critical servers 24/7
• SAS 70 Type II certified data centre

Dr. Pervez Ahmed, CEO and MD Max Healthcare said, “Max Healthcare is now on a private MPLS cloud running remotely from Dell Services Data Centre in Noida. Our home-grown HIS and all other software applications are now operating from Dell Services Data Centre in Noida. As a next step, we are looking forward to rolling out electronic health records (EHR) to bring an enhanced patient care. This is living proof of deep Healthcare-IT expertise brought to us by our technology partners - Dell Services India and would help us as we expand our capacities and footprint in India.”

Tim Olivier, Asia-Pacific Services Public General Manager, Dell Services said, “Today’s critical healthcare systems require resilient infrastructure to ensure that patient information is always available to clinicians. We are proud of our partnership with an innovative healthcare delivery network like Max Healthcare and look forward to working with them to improve healthcare in India.”