Virtual Assistants

How conversational AI is driving the next generation customer experience, powered by chatbots and assistants

As AI technology matures, forward-thinking enterprises are plugging in conversational AI in their strategic investment roadmaps to leverage it for their customer service function.

Google Assistant to soon get payment capabilities according to report

Google Assistant is about to get a new addition to its services offered, according to a report in The Next Web. A teardown of the new beta version of the Google Assistant app for Android, done by XDA Developers, shows that you will soon be able to make payments through Assistant across supported devices.

Analysts expect Virtual assistants to top holiday sales as Smartwatches push wearables

Virtual assistants are set to pummel virtual reality headsets in the fight for consumer dollars this holiday season, while smartwatches drive wearable sales.