If the deal goes through, this would be the second-most important acquisition for Microsoft after its $27 billion purchase of LinkedIn in 2016.
Customers calling into the contact centre can now speak naturally, in English, Hindi and ten additional Indian languages, to resolve their questions or be routed to the appropriate customer service representative.
Nuance Communications, which is the company behind Apple's mobile assistant Siri, could be bought over by rival Samsung, according to a report in The Wall Street Journal.
Billionaire investor Carl Icahn has raised his stake in Nuance Communications over the past month to almost 17 percent, nearing a threshold...
After spending years in the beta stage, the original gesture-based Android keyboard – Swype – is finally available on Google Play for everyone to
Nuance Communications Inc. today announced that the next generation of Swype, a learning, living touch input keyboard, now supports the Hinglish...
Speech recognition-based apps will enable both telecom operators and enterprises to establish a better connection with their customers.
IBM has named Nuance its Preferred Business Partner for speech technologies and related professional services to complement IBM's Industry Solutions portfolio.
Building the 'customer user interface' on the speech recognition based IVR was one of the biggest challenges the bank faced during the roll-out.
Nuance and IBM technologists will co-operate to incorporate IBM technology into Nuance's speech solutions.
Nuance and Nokia will collaborate on open protocols to which development partners can leverage and extend advanced multi-modal features, applications and consumer experiences on Nokia devices.
With the availability of a total of 11 Indian languages for the enterprise, organisations will be able to offer their customers more choice and an enriched user experience when they contact the call centre.