The RBI said that during the year, the number of complaints resolved by agreement like through intervention of OBOs, mediation and conciliation among others rose 70.40 percent from 65.82 percent a year earlier.
DoT outlines detailed procedure of SIM re-verification for NRIs, foreign nationals and senior citizens
The difficulties arose because this set of subscribers did not have Aadhaar and nor were they eligible to enrol for the 12-digital biometric identifier.
COAI is pushing for SMS-based, OTP as a part of the new mechanism, in which web-based and IVRS-based processes have been given the green signal.
The Unique Identification Authority of India has approved the blueprint presented by telcos to operationalise new modes like OTP for Aadhaar-based SIM re-verification of existing subscribers from 1 December.
Govt simplifies linking of mobile number to Aadhaar; DoT allows three new ways to verify existing SIMs
For users who do not have Aadhaar number, a separate mechanism for e-verification — an exercise designed to weed-out dummy and unscrupulous users — will be put in place shortly, a source said.
Obtaining feedback through its Integrated Voice Response System (IVRS), the government on Thursday said the problem of call drops is more severe indoors.
In a bid to tackle the call drop menace, Government has launched an Integrated Voice Response System (IVRS) system at multiple locations including Delhi and Mumbai to obtain direct feedback from subscribers on call quality.
For the first time in the country, the TDP is introducing an Interactive Voice Response System (IVRS) to enable party workers and also general voters to select a candidate of their choice to contest from a particular constituency.
G S Management runs a mobile-based farmers' infoline based on Drishti's Ameyo Communications Suite.