Interactive Voice Response

Tata Sky, atom Seal Pact To Offer Mobile Payment Option

atom's new technology will enable Tata Sky subscribers to make payments, subscribe or renew their subscription by simply pressing a few buttons on their mobile phones.

Max New York Life Introduces IVR In Ten Languages

Creating the entire IVR menu in the regional languages equipped with local language speaking personnel has taken the customer service initiatives in various states to the next level.