Latest News on Customer Support
Showing of 0 - 10 from 11 results
Customer Support - Total results - 11
Sep 08, 2017
Uber opens new 15,000 square foot support facility for drivers in BengaluruOnline cab aggregator Uber on Friday opened Greenlight Centre — a 15,000 sq.ft. facility to provide customer support to Uber drivers in the city.
Dec 28, 2016
ICICI teams up with Twitter to provide real-time customer supportTwitter and ICICI Bank on Wednesday announced a partnership that integrates a slew of digital customer care support features for the bank, benefiting millions of its customers with direct online response to their queries and feedback in real-time.
Jul 18, 2016
Are chatbots our answer to everything in life?Interestingly, the early bots show a similar pattern as we saw in the first wave of iOS apps.
Jul 01, 2016
Flipkart tops consumer study, most preferred e-commerce platform among consumersFlipkart, India's largest e-commerce marketplace has emerged at the top of a recent consumer study conducted by Red Seer Consulting research firm.
Jun 04, 2016
Helpshift: Startup that aims to make customer support hassle-freeHelpshift's Founder and CEO Abinash Tripathy shares that with the ubiquity of smartphones and apps, they saw the unique opportunity to change the status quo and deliver customer delight.
Mar 04, 2016
Apple introduces support page on Twitter, gets 50k followers instantlyApple launched a new Twitter account on Thursday dedicated to customer support, a move that expanded the company's social media presence and prompted immediate reaction from users complaining about their devices.
Jan 06, 2015
‘Customer support in the social age is an opportunity’: Urvashi Sheth, SanDiskIn an exclusive interview with Firstbiz, Urvashi Sheth, Senior Director, Global Customer Support, SanDisk, talks about the company's customer support strategy for the Indian market, and how she sees providing customer support in the age of social and instant messaging as an opportunity and not challenge...
Mar 31, 2014
Haptik texting customer support app arrives for Android and iOSArray
Feb 22, 2013
Twitter, Pinterest, Tumblr on edge after customer support company gets hackedIt seems that no big company is safe from cyber-criminals right now: a hack attack on customer support service company Zendesk may have exposed user data...
Feb 21, 2012
Cos Integrating Communities Into Customer Support Can Realise Up To 50% Cost ReductionsGartner analysts explore the Future CRM.