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Latest News on Customer Relationship Management
Showing of 0 - 10 from 12 results
Customer Relationship Management - Total results - 12
Jun 11, 2019
Salesforce buys out big data analytics firm Tableau Software Inc for $15.3 bnSalesforce’s biggest deal ever comes days after Google bought big-data analytics company Looker for $2.6 billion.
Feb 13, 2018
IBM's Bluewolf announces a new Salesforce practice in India to help clients connect customer experience to valueThe Bluewolf India Salesforce practice brings specialised Salesforce "Einstein" and IBM "Watson" resources, data scientists, business process and integration leaders
Jun 01, 2017
Demonetisation causes two percent drop in government IT spendingThe government is forecast to spend $7.8 billion on IT in 2017, a 7.5 percent increase from 2016 due to demonetisation.
Jun 17, 2016
What an effective CRM strategy can do for your businessLet’s look at how an effective CRM (Customer Relationship Management program) can help organisations to retain their customer, while generating more and more business from them.
May 26, 2016
Salesforce tops Gartner’s list of leading CRM software vendors in 2015Salesforce continued to dominate the CRM market in 2015, with 19.7 percent of the market. Salesforce leads in revenue in the sales and customer service and support (CSS) segments of CRM
May 20, 2015
CRM software market grew 13.3% in 2014; Salesforce takes market leadBuyers' preference for SaaS and strength in the sales subsegment kept Salesforce in the No. 1 position for the worldwide CRM market and raised the company to the No. 1 position in customer support.
Aug 28, 2014
Mphasis bags 5-year CRM deal from Punjab National BankAs a part of the deal, Mphasis will offer end-to-end customer relationship management (CRM) services that include inbound phone banking, outbound calling and complaints management.
Dec 12, 2012
Arshiya International Deploys Acidaes' CRMnextCRMnext will enhance Arshiya's current sales and customer servicing operations by providing valuable insights in project execution and a holistic customer view.
Oct 18, 2012
Why CRM Is A Necessity For Every Growing EnterpriseA strong bonding with customers helps drive the business to reach new level of success.
Jun 05, 2012
Berger Paints Adopts Microsoft Dynamics CRMThe requirement of Berger Paints for a CRM solution was to support its centralised call centre operations.