Crm

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Crm - Total results - 208
Salesforce buys out big data analytics firm Tableau Software Inc for $15.3 bn
News & Analysis

Salesforce buys out big data analytics firm Tableau Software Inc for $15.3 bn

Salesforce’s biggest deal ever comes days after Google bought big-data analytics company Looker for $2.6 billion.

Businesses in Asia/Pacific region are behind global counterparts in digital maturity: Gartner
News & Analysis

Businesses in Asia/Pacific region are behind global counterparts in digital maturity: Gartner

To achieve aggressive productivity gains, Asia/Pacific CEOs believe that conventional technologies (cloud, ERP, analytics and CRM) will help them.

Microsoft launches Dynamics 365 and AppSource in India with a SaaS delivery model
News & Analysis

Microsoft launches Dynamics 365 and AppSource in India with a SaaS delivery model

The products will be delivered in a Software as a Service model (SaaS) from Microsoft Data Centres located in India itself.

Microsoft introduces technologies for small and medium businesses in India
News & Analysis

Microsoft introduces technologies for small and medium businesses in India

US tech giant Microsoft on Wednesday introduced solutions from its partner ecosystem to meet the needs of small and medium businesses across India.

Salesforce announces Einstein AI platform that works across its cloud suite, forms research group
Biztech

Salesforce announces Einstein AI platform that works across its cloud suite, forms research group

At the Dreamforce conference, Safesforce is ensuring that the AI arrives in enterprise software by announcing the Einstein artificial intelligence AI platform.

What an effective CRM strategy can do for your business
Biztech

What an effective CRM strategy can do for your business

Let’s look at how an effective CRM (Customer Relationship Management program) can help organisations to retain their customer, while generating more and more business from them.

Helpshift: Startup that aims to make customer support hassle-free
Startup

Helpshift: Startup that aims to make customer support hassle-free

Helpshift's Founder and CEO Abinash Tripathy shares that with the ubiquity of smartphones and apps, they saw the unique opportunity to change the status quo and deliver customer delight.

Salesforce tops Gartner’s list of leading CRM software vendors in 2015
Biztech

Salesforce tops Gartner’s list of leading CRM software vendors in 2015

Salesforce continued to dominate the CRM market in 2015, with 19.7 percent of the market. Salesforce leads in revenue in the sales and customer service and support (CSS) segments of CRM

SMBs that embrace the cloud make more money than cloud skeptics: Study
Business

SMBs that embrace the cloud make more money than cloud skeptics: Study

Companies surveyed who are embracing the cloud achieve 25 percent additional growth, while doubling their profits.

How is cloud revamping the conventional ERP platform?
Business

How is cloud revamping the conventional ERP platform?

To be successful in ERP adoption organizations need to develop a multi-year strategy for all significant business applications.

Salesforce.com hopes to become world's 4th largest software company next year
Business

Salesforce.com hopes to become world's 4th largest software company next year

Salesforce has been gaining market share from Oracle and SAP in customer relationship management software that helps companies organize and track sales calls and leads.

CEOs dole out big money for CRM, but most of it is a waste
Business

CEOs dole out big money for CRM, but most of it is a waste

One of the biggest barriers to greater CRM adoption is the accuracy of data.

Global IT spending to grow 2.4% in 2015: Gartner
Business

Global IT spending to grow 2.4% in 2015: Gartner

The outlook for IT services in 2015 has been reduced to 2.5 percent growth, down from the 4.1 percent growth forecast in the previous quarter.

Mobile advertising in 2015: Marketers will see mobile display as the new CRM
Business

Mobile advertising in 2015: Marketers will see mobile display as the new CRM

Brands will move beyond traditional methods of CRM on mobile such as the SMS or email to meaningfully engage with their customer base. Marketers will see Mobile Display Ads as the new CRM...

Talisma announces availability of new CRM
Biztech

Talisma announces availability of new CRM

With every campaign and interaction, the intelligent CRM learns and morphs to adapt thanks to its predictive intelligence capabilities.

Salesforce.com's Q2: Reports loss, but lifts FY outlook on strong demand for cloud software
Biztech

Salesforce.com's Q2: Reports loss, but lifts FY outlook on strong demand for cloud software

Salesforce.com Inc reported better-than-expected quarterly revenue, helped by an increase in demand for its web-based sales and marketing software, and raised its full-year profit and revenue forecast.

Big Data, Analytics, Enterprise Applications Will Drive Software Spending Growth Into 2017
Biztech

Big Data, Analytics, Enterprise Applications Will Drive Software Spending Growth Into 2017

Collaborative Applications along with Structured Data Management Software and Data Access, Analysis and Delivery solutions are expected to show the strongest growth over the five-year forecast period.

Does Salesforce1 Meet The Needs Of Indian Enterprises?
Biztech

Does Salesforce1 Meet The Needs Of Indian Enterprises?

As Salesforce.com consolidates and rebrands its offerings under the Salesforce1 platform, Indian enterprises should carefully consider whether the new avatar has all the solutions that the Indian market needs.

Insurers Must Get To Grips With The Real-Time Mobile Marketplace
Biztech

Insurers Must Get To Grips With The Real-Time Mobile Marketplace

Limited economic growth in the developed world means customer-centricity will be key to driving revenue opportunities in 2014.

Indian Banks To Spend Rs. 462 Bn On IT In 2014
Biztech

Indian Banks To Spend Rs. 462 Bn On IT In 2014

Gartner says IT spending for Indian banking and securities firms to grow 9.8% in 2014 largely due to continued bank's expansion strategy.