 "Man orders camera lens worth Rs 90,000 from Amazon, receives quinoa seeds in box")
In yet another e-commerce fraud, a man ordered a camera lens worth Rs 90,000 from Amazon but was surprisingly duped by the platform. Arun Kumar Meher, victim of the online fraud, complained about the lens box being opened and filled with a packet of quinoa seeds inside. Calling the incident ‘a big scam,’ he tagged the e-commerce company Amazon along with Appario Retail, a seller that deals in electrical and electronic equipment on the platform. He pleaded for the issue to be resolved as soon as possible.
Meher posted the order details along with the issue on the microblogging site. He jotted down the details on a page kept beside the Sigma lens box. As outlined, the user ordered a Sigma 24-70Mm F/2.8 Full Frame Lens from Amazon on 5 July. In addition, he also provided details about the account holder’s name and order ID.
Check out the post:
https://twitter.com/arunkmeher/status/1677099340039598080
The post was shared on Twitter a few days ago, and it has amassed over 1.3 lakh views.
According to Meher, Amazon reached out and said that they are currently investigating the case. He shared a post, the caption read: “Amazon says they are investigating the case, but how come this happened in the first place? This is totally unacceptable. Please solve it asap and send me the lens I ordered or refund my money.”
Check out the post:
https://twitter.com/arunkmeher/status/1677100022767431680
Several users commented on the post:
A tech-geek while expressing concern, wrote: “A standard should be put in place for high value items." He also pointed towards Amazon’s strict no opening and return policy.
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View Allhttps://twitter.com/whoisvaibhav/status/1679430994305376256
“The same happened to me last year. Ordered a sigma 150-600 lens. They didn’t even bother with the Sigma case. Just sent me a sewing machine,” wrote another.
https://twitter.com/PanigrahiGirija/status/1679327736173826048
Amazon replied: “We’d like to help you with this. Please reach out to us via DM.”
https://twitter.com/amazonIN/status/1679332177425711104
The event came to light days after a user ordered an Apple Watch Series 8 worth Rs 50,900 from Amazon but received a fake ‘Fit-Life’ watch. Through her post, the woman warned people to never order from Amazon. She further acknowledged that Amazon Help refused to provide aid despite several calls.