Air India crash probe indicates fuel switch confusion: This is what Air India, Boeing said on first report

The Air India crash of June 12 was caused by a dual-engine shutdown seconds after takeoff, killing 260 people. The airline and its maker, Boeing, have responded to the Aircraft Accident Investigation Bureau (AAIB) report released on Saturday.

In a statement on X, Air India said, “Air India stands in solidarity with the families and those affected by the AI171 accident. We continue to mourn the loss and are fully committed to providing support during this difficult time.  We acknowledge receipt of the preliminary report released by the Aircraft Accident Investigation Bureau (AAIB) today, 12 July 2025.”

Read the key findings of the report  here

“Given the active nature of the investigation, we are unable to comment on specific details and refer all such enquiries to the AAIB,” it added.

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Air India stands in solidarity with the families and those affected by the AI171 accident. We continue to mourn the loss and are fully committed to providing support during this difficult time.
 
We acknowledge receipt of the preliminary report released by the Aircraft Accident…

— Air India (@airindia) July 11, 2025

Meanwhile, Boeing, whose Dreamliner aircraft was involved in the crash, released a statement on similar lines, saying, “Our thoughts remain with the loved ones of the passengers and crew on board Air India Flight 171, as well as everyone affected on the ground in Ahmedabad. We continue to support the investigation and our customer.We will defer to the AAIB to provide information about AI171, in adherence with the United Nations International Civil Aviation Organization protocol known as Annex 13.”

Air India’s Boeing 787-8 plane that was operating flight AI 171 from Ahmedabad to London Gatwick on June 12, crashed seconds after takeoff, killing a total of 260 people, including many on the ground.

The 15-page-long report also noted that Engine 1 and Engine 2 fuel cutoff switches transitioned from RUN to CUTOFF within one second of each other. This means the engines of the aircraft were completely starved of fuel supply.

The AAIB said that wreckage from the accident site, including drone photography and videography, has been retrieved and moved to a secured area near the airport in Ahmedabad.