Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited, has announced the achievement of a strategic milestone in its partnership with All Nippon Airways (ANA) with the successful implementation of the new generation Aircraft Parts and Material Management System for the airline. Wipro has completed the first phase of the IT project to overhaul ANA’s legacy Aircraft Parts and Material Management System. ANA is the eighth largest airline in the world by revenues and the largest domestic carrier in Japan by passenger numbers.
Wipro commenced its partnership with ANA in the year 2006. In 2009, ANA had embarked on transforming its legacy material management system to support its new fleet as well as its expansion into Tokyo’s Haneda International Airport. Wipro won the mandate to manage the program which is a key critical element of ANA’s expansion plans.
The first phase of the project to overhaul ANA’s legacy Aircraft Parts and Material Management System involved the addition of several new features and critical enhancements to ANA’s Engineering and Purchase functions such as Engineering Order (EO), Service Bulletin (SB) and Airworthiness Directive. This phase aims at strengthening ANA’s regulatory compliance and Quality Control processes, improve the prediction of spare parts demand and help optimise the inventory stock. The improved material management system will enable ANA to proactively manage the parts life cycle.
This is one of the largest and most complex IT transformation programs for ANA and is testimony to Wipro’s leadership in domain specific IT delivery in addition to its IT engineering capabilities. The successful implementation involved the synchronised orchestration of teams drawn from different multiple service lines across Wipro and distributed geographies and the integration of services of multiple vendors in ensuring a seamless customer experience and predictable delivery.
“We had partnered with Wipro as we had immense confidence in their depth of understanding of the Airlines industry and their oft proven global best practices in program execution. The seamless Go Live across all of our locations has reaffirmed our confidence in them as our partner of choice and further strengthens our long term symbiotic partnership. It is a testimony to our strategic planning and foresight in IT as we continue our endeavors to become a more efficient and global airline,” said Takanori Yukishige, SVP, Information Technology Services, ANA.
“Our partnership with ANA underscores our ability to deliver transformational and robust business solutions. I am confident that we can take this partnership to greater heights and help ANA’s stated goal of expansion and customer satisfaction, operational efficiency and innovation through customer-centric and efficient IT solutions,” said T.K. Kurien, Executive Director & Chief Executive Officer, IT Business, Wipro Limited.