Wipro, DIAL Sign IT Infrastructure Deal

Delhi International Airport Limited (DIAL) and Wipro have announced a 10-year total outsourcing agreement to provide IT infrastructure and services for Indira Gandhi International Airport (IGIA), New Delhi.

Information Technology is a key driver for critical airport operations including flight management, terminal management, ground handling and property management. The total outsourcing engagement will deliver business IT alignment for DIAL by combining airport solutions with Wipro’s practices of governance, process excellence and integrated service delivery. Wipro is responsible for complete IT management in T3 (the new terminal scheduled to be the gateway for the Commonwealth Games in 2010) for 10 years and will deliver seamless and highly available airport IT operations.

The scope includes airport-specific applications, data centre, networks, security and surveillance systems and end-user systems. Additionally, Wipro will be responsible for managing a host of intelligent systems including building management systems, access control, public address, and telephony. For passengers, this engagement will deliver superior customer experience and for airlines, it will deliver efficient systems, which will enable quicker turnaround times.

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The parties signed an agreement to form a joint venture, which would be named Wipro Airport IT Services Limited. This partnership was decided as an outcome of a global competitive bidding process, which attracted several global and Indian IT majors.