 "Verizon Launches Application Mgmt Service Supporting SAP Solutions")
Many companies rely heavily on SAP business applications, but often lack the internal resources to effectively design, implement and manage them globally. With its new application management service, Verizon Business now offers enterprises end-to-end management of SAP applications and delivery platforms.
The service enables enterprises to more effectively deploy and manage essential SAP applications such as financial analysis and logistics management while reducing complexity and controlling costs.
“This new service is about one thing – easing our customers’ IT management load so they can get the best bang for their SAP application buck,” said Joe Crawford, Executive Director-IT solutions, Verizon.
Enterprises Seek Business Application Outsourcing
The market for outsourced business applications is expected to grow significantly.
Businesses that outsource their SAP solutions require high-performance environments. As a SAP-certified global provider of hosting services, Verizon is able to provide this to enterprise clients through its advanced application-delivery system comprising integrated delivery centres around the world and underpinned by the Verizon Business global IP network.
Through this model, Verizon can offer custom service-level guarantees that extend beyond server and application availability to include transaction and business-process metrics. The service is supported by a dedicated helpdesk operated according to an internationally-recognised set of best practices, providing customers with a single point of accountability. Customers also have visibility into their SAP environment via a Web-based portal.
As a SAP global hosting partner, Verizon will support the entire SAP portfolio, including software for customer relationship management, enterprise resource planning, product lifecycle, supply chain and corporate services.
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