Unilog Deploys Cloud-Based Microsoft Office 365

To build a truly unified online communication system, Unilog Content Solutions, a global technology and services company that specialises in Big Data Analytics and Product Data Management for eCommerce have recently deployed Microsoft Office 365 across its offices in Bangalore, Mysore, and Philadelphia.

“Microsoft is a global and reliable brand, and Office 365 takes Microsoft’s productivity tools online, from email to collaboration and communications services to multiple devices with ease. Office 365 is truly a game changer,” said Suchit Bachalli, Executive Vice President, Unilog Content Solutions Pvt. Ltd. “With Office 365, we have experienced significant improvement in the reliability of our messaging system, document sharing, and communication capabilities while reducing IT costs and administration. Also, by reducing the time to react to a situation and take appropriate decisions, we are seen as proactive by our customers. This is very positive for the business. Office 365 clearly delivers far greater value than Google Apps at any price point.”

Unilog’s hosted mail service was the primary pain point as it outgrew its existing solutions, resulting in significant downtimes, loss of mission critical emails and difficulty in maintaining a higher mailbox quota. These problems were directly affecting business performance. Hence, to improve reliability and communications while reducing costs, Unilog evaluated hosted solutions from Google and Microsoft but finally adopted Office 365. The company deployed Office 365 due to its ability to maintain a hybrid cloud/on-premises deployment and it fits the varying needs of businesses, providing rich features and functionality. The entire transition to Office 365 was completed in flat three days with the support of Microsoft Partner – Acropetal Technologies.

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Unilog has seen significant benefits since the time it has moved to the cloud with Office 365. Some of these benefits include improved employee productivity, which has seen a rise of 12 percent, due to instant messages, audio-video calling between PCs and online document sharing.

The Office 365 feature has also helped reduce cost and helped the efficiency of administration. The company has experienced zero downtime. Also, with a financially-backed Service Level Agreement, Office 365 offered 99.9 percent availability with 24x7x365 support service from highly trained professionals.

The Lync Online capability, has also enable faster decisions, which are more accurate through online meetings and video-audio conferencing.

“In today’s hypercompetitive marketplace, it has become increasingly important to empower people and teams to deliver exceptional customer experiences, be more productive, and respond quickly to change and opportunities. Unilog’s decision to implement Office 365 over Google Apps validates our approach to a robust and familiar desktop, browser and mobile clients for access virtually anywhere delivering real value,” said Ramkumar Pichai, General Manager - Microsoft Office Division, Microsoft India.