Teradata Enhances Managed Services Capabilities

Teradata Corporation has announced expansion of its Teradata Managed Services capabilities to include application lifecycle development and sustainment. Teradata Managed Services will continue to offer support for data warehouse operations, while expanding its services to new application development projects that drive mission-critical data warehouses and enterprise analytics.

In addition to day-to-day technical support and performance management of systems, Teradata now offers advanced assistance for business intelligence application development such as report creation, ad-hoc query development or analytical modeling and integration enhancements for new data sources to the data warehouse based on a managed services agreement. The availability of advanced skills has become increasingly important for businesses that depend on intelligence from the data warehouse to improve customer acquisition and retention, reduce operational costs, shorten product time-to-market and more.

“The business value provided by Teradata Managed Services has driven particularly strong growth as more customers look to Teradata’s deep experience to manage their business intelligence and data integration environments,” said Dave Klumb, vice president, Teradata Corporation. “Our Teradata Managed Services business is continually investing in people, processes and tools that make the difference between simply providing a service and becoming a trusted, valued data warehousing partner. Our laser-focus on excellent service delivery will ultimately help our customers to advance their enterprise intelligence initiatives.”

Teradata Managed Services provides consultants to help customers with the intricacies of data integration and how these tools, technologies and processes work best with the Teradata data warehouse. Additionally, analytic services enable customers to support and manage highly tuned business intelligence applications that push valuable information into the company’s operations and to front-line decision-makers in near real-time. This is made possible by the mission-critical availability, reliability and performance that are intrinsic features of the Teradata data warehouse.

To help deliver managed services and provide 24x7 global support for customers, Teradata has opened global consulting centers staffed with specialists dedicated to the managed services tasks. These specialists have expertise in data management and business intelligence software, and a superior knowledge of enterprise data warehouse management.