TechProcess Selects Array Networks Application Delivery Controllers

Array Networks Inc., a global leader in application, desktop and cloud service delivery, today announced that TechProcess Solutions Ltd, a leader in the electronic payment processing industry, has deployed Array Networks application delivery controllers to optimise the scalability, availability and security of their bill payment services. TechProcess services represent an unmatched confluence of three crucial areas of expertise - payment processing, back office management and technology. To date, TechProcess’ emphasis on excellence and innovation has helped more than 200 of India’s leading blue-chip institutions grow through increased efficiency and improved profitability.

After a comprehensive evaluation of vendors, TechProcess selected Array application delivery controllers to ensure their business services were fast, available and secure. Array’s APV Series appliances had the required features, the ability to scale and the capacity for extremely efficient processing of both 1024-bit and 2048-bit SSL transitions. In addition, TechProcess found the Array product to be extremely stable, easy to configure and fully compliant with PCI DSS requirements.

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“We recognised the need for an application delivery solution when our server was becoming overloaded and also could not support the demands of next-generation security. It was also clear we could not afford a single point of failure in our network,” said Dinesh Badgujar, Head - IT and Infrastructure at TechProcess. “We selected Array APV Series application delivery controllers based on cost effectiveness, reliability, usability and demonstrated ability to ensure application availability and support next-generation security such as 2048-bit SSL encryption and PCI DSS compliant cipher control,” he said.

With the APV Series application delivery controllers in production, TechProcess servers can now handle up to 1000 requests per minute - a 33X improvement - and customers are experiencing 60-75% faster response times and 99.999% service availability. Today, both TechProcess and its customers are reaping the benefits of the Array solution - from eliminating lost business attributed to service disruption, to lower maintenance burden and greater IT flexibility, to improved customer experience and security.

“Being a provider of payments, processing and technology for business, TechProcess places great importance on the reliability, availability, security and performance of its services,” said Shibu Paul, National Sales Manager - India at Array Networks. “We are delighted to see our APV Series application delivery controllers helping TechProcess to cost-effectively scale their business and at the same time gain significant improvements in availability and data privacy,” added Paul.