Tech Mahindra, Microsoft Ally For BI Solutions

Tech Mahindra, the provider of IT and consulting services to the telecommunications industry, has entered into an alliance with Microsoft Corp. to offer Business Intelligence (BI) solutions for telecom service providers. As a part of the initiative, Tech Mahindra will deploy Mahindra Satyam’s “iDecisions for telecom” onto a Microsoft platform which will enable both companies to offer customisable BI solutions to their customers. The BI solutions cover all major aspects of the telecom industry decision-making spectrum and would be available on a single platform consisting of Microsoft SQL Server 2008 R2, Windows Server 2008, SharePoint 2010 and Office 2010 with a defined roadmap to move this to a cloud-based offering using Windows Azure later this year.

iDecisions for telecom is a unique and powerful solution, which incorporates industry best practices into an analytical application suite that turns decision making from an art to a science. Coupled with Microsoft’s BI toolset; it works as a BI solution accelerator, offering an intuitive and sophisticated analytical framework for the telecommunication industry in the area of Customer Intelligence, Usage Intelligence, Revenue Intelligence, Marketing Intelligence and Network Intelligence.

More from Biztech

Future Group - Reliance Retail Deal approved by CCI RBI ban on cryptocurrencies takes effect; prohibition could force investors to tap the black market

The solution will help to organise and analyse the complex barrage of information generated across a Telco organisation to provide analytical engines for efficient analysis; help generate required reports on demand; identify the most profitable customers; assess promotional campaign effectiveness; forecast network growth; manage fraud; reduce churn and help to create a more efficient business model.

“As a global player with a strong foothold in the telecommunication sector, Tech Mahindra is pleased to be working with Microsoft to provide BI that supports the unique needs of this sector. Together, we will help our customers to respond quickly and decisively to market trends, and to think ahead and tailor products & services to their customer needs. We are confident that iDecisions for Telecom using Microsoft technology will empower informed decision making for our customers” said Vivek Agarwal, Sr. VP and Europe Business Head, Tech Mahindra.

“We are very pleased with Tech Mahindra’s decision to extend their relationship with Microsoft and offer Business Intelligence solutions that address the specific needs of our Telco customers,” said Jim Dietrich, Industry Managing Director, Communications Sector, Microsoft Corp. “In taking advantage of the Microsoft Business Intelligence platform, our customers will benefit from industry-leading capabilities built into Microsoft Office, SharePoint and SQL Server that enable timely access to accurate information, ultimately improving subscriber insight and business productivity.”