Sonus Networks, providing network transformation through IP communications technology, has announced the availability of Sonus NetScore, a new network performance analyser that enables customers to increase operational efficiencies, reduce infrastructure costs and maximise return on investment. Sonus NetScore uses advanced analytics to determine voice network performance and identify key performance indicators (KPIs) to provide consistent and meaningful data for understanding network quality, performance and reliability through call detail record (CDR) analysis.
Based on years of voice over IP network design and optimisation experience, Sonus has developed Sonus NetScore to provide an intelligent analysis of every call, offering an enhanced level of granularity. This enables network operators to better manage fluctuating call volumes, identify specific issues to protect quality of service for their subscribers and help to justify additional capacity investment to meet business needs.
“Voice networks are dynamic by nature. When making the strategic migration from TDM to IP, the ability to provide business managers with real-time data about network performance becomes critical to maintaining maximum availability of the network as well as justification for continued investment for efficient growth,” said Wassim Matragi, vice president, network technologies for Sonus Networks’ global services group. “We have been helping customers to maximise their return on investments through Sonus professional services for many years, and now with Sonus NetScore, we are providing a platform to create and monitor these critical KPIs in real time.”
The Sonus NetScore CDR analyser provides a real-time analysis of call detail records from across the network giving network operators a live view into the status, efficiency and available capacity of their core business asset. Key performance indicators such as answer seizure, answer bid, network effectiveness and disconnect category ratios are presented in easy-to-read graphical reports that can be analysed against quality-of-service metrics, gateway-to-gateway IP packet loss and detailed gateway/ trunk group data to give a comprehensive set of voice network data and analysis to customers.