R “Ray” Wang, Principal Analyst and CEO at Constellation Research Group talks to Biztech2.com about the role of social media and mobile computing information integration.
With data explosion, what are the challenges that CIOs face today?
The biggest challenge is responding to business requests to integrate structured data with unstructured data. In addition, most organisations have little confidence in the quality of its data so they revert back to Excel spreadsheets complicating the matter as islands of information never get cross referenced. In fact, data gets trapped and valuable insights and information remains hidden.
How can enterprises effectively use information integrations tools/solutions to leverage enterprise data for informed decision-making?
Information integration is the means to succeed in delivering relevant information. However, it begins with data governance strategies that set the business requirements for the organisation. From there, you design the information flows and processes, apply the change management to the organisation and then deploy technologies such as integration.
How important is information integration for governance and compliance?
Compliance comes from rules that engines and Complex Event Processing (CEP) construct. Information integration enables governance. Data governance must persist throughout the process and technology. Integration doesn’t minimise the risks of poor data governance.
Where does information integration figure in the list of priorities for Indian CIOs?
Information integration is gaining importance as Indian CIOs consider modernisation strategies, cloud solutions, and mobile integration and enablement.
What are the tips for CIOs to realise the full potential and optimally utilise their information integration tools?
Information integration strategies must begin from a business process point of view. Start by thinking about how to support integration libraries and move away from point-to-point to achieve scalable and agile integration.
What are the new trends and techniques for information integration?
The big trend is to tie information integration with BPM and CEP. Mobile computing and social media will drive the next wave.


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