Sage India Launches ACT! By Sage 2010 Contact & Customer Manager

Sage India, which provides business management software and services to small and mid-size enterprises in India, has announced the new ACT! by Sage 2010 contact and customer manager.

New features include integration with social media tools such as Facebook, Twitter, LinkedIn and Plaxo, compatibility with a subscription-based ACT! e-marketing service, and fully customisable opportunities to support various sales models.

New ACT! 2010 Features

New social media technology brings information from social networking profiles and tools including Linked In, Facebook, Twitter, Google Maps, Google News, Plaxo and ZoomInfo, among others, conveniently into ACT! contact records so users can quickly collect and learn more information about their customers and prospects.

The new look and navigation makes ACT! easier to learn and provides instant access to search functions from any view. A new welcome page displays help information, tips, news and common tasks on one screen.

The subscription-based ACT! e-marketing service provides templates for e-mail design, survey and Web forms for gathering recipient feedback, drip marketing controls for automating campaigns with multiple e-mails, and a marketing results tab for identifying the most qualified prospects to follow up with based on e-mail open and click-through metrics.

Further, 12 new dashboard charts and 13 new reports are offered for identifying and better understanding the biggest sales opportunities. A new reports view lets users see all available reports, mark favourites for quick access, and customise descriptions to fit personal needs.