SAP India Reinforces Position In Utilities Industry

With over a decade of partnership with Indian utility companies, SAP India has established itself as a provider of innovative business applications to this sector.

With an objective to provide a platform for India’s utility industry professionals to share industry insights and implementation best practices, SAP India recently held a ‘Utility Customer Value Networking Event’ in New Delhi.

“The utility industry today faces a number of pervasive issues and challenging economic conditions that increases the need for an innovative IT and customer service strategy,” said Vijayender Kumar Gupta, head (IT), NDPL.

Major utility players including NTPC, Reliance Energy, NDPL, Mahanagar Gas, Chhattisgarh State Electricity Board, Tata Power, IGL, NPCL, GIPCL, and APCPDCL have partnered with SAP to transform their businesses to respond to fast-changing customer and market dynamics.

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SAP’s Solutions for the Utilities Industry

Coupled with insight gained from a global customer network, SAP has developed a set of solutions for the utilities industry that can support organisations of any size, in virtually any market segment.

Powered by SAP NetWeaver, SAP’s integration and application platform, SAP for Utilities is a family of business solutions that caters to utility enterprises of all sizes. It acts as an enterprise backbone to ensure utility business processes work seamlessly and efficiently–even across lines of business–and enable utilities to manage performance to goals.

SAP for Utilities leads to improved decision-making, customer focus and enterprise performance by leveraging enhanced visibility across business processes, customer demands and field operations. It helps management of regulatory compliance by enabling centralised documentation of internal controls, online controls for internal and external auditors, and exporting data to auditing software. It allows creation of automated processes and better utilisation of assets across the energy value chain from meter reading and network billing to settlement and invoicing and improving asset utilisation. It helps to solidify risk management by supporting efficient load schedule management, reliable forecasting and management of high volume interval data as well as integrate information and processes from portfolio management, energy trading and risk management.

“SAP is fully committed to partner with Indian utility companies to ensure that they can successfully execute on the national vision of ‘Power to All by 2012’,” said Dr Deb Bhattacharjee, vice president, Value Engineering, Industry and Solution Group, SAP Indian subcontinent.