SAP Empowers Indian Government To Deliver Faster, Simpler Citizen Services

SAP India, a subsidiary of SAP AG, has reaffirmed its commitment to improve impact of ICT intervention in the area of good governance in the country by launching three new solutions powered by SAP HANA.

The three new applications - Rakshak , TracOHealth and The “Milk Co-operative” Experience, conceived, designed and developed by SAP Labs India, will enable Government organisations and departments to enhance service delivery and responsiveness, and improve preparedness, prevention, safety and security outcomes in real-time in an unpredictable world.

“The convergence of cloud, mobile, social and big data is reshaping the future of e-governance, empowering consumers and changing the ways Public sector and Internal security organisations will deliver citizen services in the future,” said Suprakash Chaudhuri, Managing Director, SAP India & Subcontinent. “Powered by SAP HANA, our new solutions will empower our customers to deliver new and innovative services to address today’s and tomorrow’s challenges in real-time without disrupting their business operations,” he added.

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With an aim to empower the government institutions with an effective and modernised functioning of its system, the new offerings are a step towards creating a real time platform for bridging the rural – urban divide and augment the safety and security programs undertaken by the government.

“The profound changes and growth in urban settlements require fresh thinking and creativity around how government organisations can run better,” said Mathew Thomas, Vice President- Strategic Industries, SAP India. “The new solutions focuses on helping government organisations address the issues associated with the drive for smarter economies, the need for sustainable growth and the power to positively impact the lives of people,” he added .

With these new offerings, SAP aims to help customers automate several operational areas including, tracking & control; streamlining of procurement systems, budget and expense management, project & scheme implementation amongst others to turn data into actionable information and deliver services efficiently.

The new solutions launched today include:

TracOHealth - Aimed at paving way for an inclusive approach to better collaborative outcomes in the area of child health, the TracOHealth helps in maintaining all the health related information for a lifetime of every child across India. TracOHealth leverages the power of Aadhaar (UID) to uniquely identify beneficiariesand has been architected and designed with the ability to work even in the remotest corners of the country. Powered by SAP HANA, with both web and mobile interfaces, TracOHealth provide real time analytics that help health authorities optimise resource utilisation.

The Milk Co-operative Experience – Designed to contribute to the socio economic development, this cloud based, data and analytic technology offers dairy cooperatives gain real-time visibility on the procurement to plan its production and distribution. It allows the complete milk procurement process to be captured at-source resulting in transparent milk procurement and facilitating electronic payment to farmers in their respective bank accounts.

SAP Rakshak 2.0 – With the intent of reinforcing the law and order scenario in the country, SAP Rakshak offers real time information for crime incidents happening across states to all the law enforcement agencies, both state and central. This solution is equipped to assist the security agencies in better decision making and to, build strategies to improve law and order situations. With built-in analytical capabilities such as simulation of what-if scenarios, the platform can dramatically improve speed of response, resource and budget utilisation.

Technology, in the last decade and half, has brought sweeping changes in the style of governance. Technology innovations from SAP can help governments in their mission to achieve more with fewer resources. With more than 1,250 public sector organisations in 70 countries, SAP has transformed operations at all levels to help them serve citizens better. Customers that have recently adopted SAP for Public Sector solutions in India include Department of Post, Power Grid Corporation of India Limited, Government of Andhra Pradesh (Treasuries and Accounts), Ministry of Company Affairs, Bharat Dynamics Limited, Electronics Corporation of India Limited, Assam Power Distribution Company Limited and Andhra Pradesh Power Generation Company Limited.