Salesforce.com Launches Jigsaw For Salesforce CRM
With Jigsaw for Salesforce CRM, customers can be alerted to changes in contacts through Chatter in real-time.
Salesforce.com has announced the arrival of Jigsaw for Salesforce CRM, an entirely new crowd-sourced business data service exclusive to Salesforce CRM customers. Built leveraging native salesforce.com technologies, Jigsaw provides a seamless integration, a new user interface, robust analytics and delivers real-time updates to contact and company information within Salesforce CRM through Salesforce Chatter.
"CRM systems are only as good as the information inside them," said Kevin Akeroyd, General Manager, Jigsaw. "With Jigsaw for Salesforce CRM, customers can be alerted to changes in contacts through Chatter in real-time. This degree of operational agility is only possible with Jigsaw's data in the cloud Integrated with Chatter, salesforce.com's enterprise social collaboration technology, Jigsaw can automatically identify changes to important contact and company data in Salesforce CRM, update and reconcile the records and then publish the changes in Chatter in real-time. As a result, sales reps and marketers instantly know when business contact data degrades or becomes bad – anytime, anywhere.
With the seamless integration to Salesforce CRM, customers can use the new user interface to quickly access the accurate contact information within Salesforce CRM. In addition, Jigsaw for Salesforce includes two new analytics dashboards that customer can use to monitor the overall health of data and report on usage. Jigsaw also provides customers with capabilities such as:
- Real-time status updates around how much data is being actively managed by Jigsaw, and visual reports on how much data is correct, out-of-date or dead in the data graveyard.
- Integrated Salesforce CRM reports with Jigsaw data to determine if records related to future sales are incorrect or incomplete.
- Holistic alerts that identify when records are flagged as dead so reps can quickly search for the record and update it with new, accurate information.
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