Salesforce.com has announced Chatter 2, the company’s enterprise social collaboration and that Dell has deployed Chatter to employees in its sales and marketing departments. Leveraging the social features popularided by Facebook, Google and Twitter, like profiles, status updates and real-time feeds, Chatter 2 empowers enterprises with a new level of productivity. With Chatter, enterprises can collaborate around more than just documents, and employees can also follow people, business processes and application data.
“The momentum behind Salesforce Chatter is astounding,” said Marc Benioff, Chairman and CEO, salesforce.com. “The excitement we see from the industry and our customers is proof that the feed is the new desktop.”
“Our sales and marketing programs must evolve quickly to meet customer and market demand,” said John Miles, Vice President of Business Information Organisation, Dell. “With Chatter, we’re now able to quickly and easily collaborate around documents and information like sales opportunities and marketing campaign leads. Salesforce Chatter helps us to be more responsive to customer needs and opportunities.”
“Salesforce.com has shattered our expectations with its breakthrough Chatter collaboration technology,” said Gary Roth, chief operating officer and chief financial officer, United Capital Financial Advisers. “With Chatter 2, we can realise even more success with our deployment.”
Salesforce.com re-architected all of its apps to use the social, mobile and real-time capabilities of
Chatter. Now with Chatter 2, customers can realise tremendous success and new levels of productivity with innovations, including:
- Chatter Filters
- Chatter Topics
- Chatter Recommendations
- Chatter Desktop
- Chatter Analytics
- Chatter Files
- Dashboard Chatter
- Report Chatter
- Activity Chatter
- Chatter Central
- Chatter Search
- Chatter E-mail Manager
- Chatter E-mail Digest