Radware, a provider of integrated application delivery solutions for business-smart networking, has announced that its intelligent application delivery controller, AppDirector, has received validation for its integration with Oracle’s Siebel Customer Relationship Management (CRM) 8.0. This integration validation was achieved through the Oracle Applications Integration Architecture for Partners initiative. Customers that leverage this integration can extract greater value from their current CRM investment.
Siebel CRM 8.0 provides end-user insight on transactional, analytical and ongoing engagements. Without access to this business-critical information, organisations can lose revenue. To ensure organisations have ‘always available’ access, Radware’s AppDirector delivers a set of availability, acceleration and security services that are dynamically allocated, based on user demand - all without the need to alter the network configuration or add devices.
Validation through Oracle PartnerNetwork Application Integration Architecture for Partners gives customers confidence that integrations between Oracle Applications and complementary partner solutions have been validated and the products work together as designed. This can help reduce risk, improve system implementation cycles, and provide for smoother upgrades and maintenance.
Key benefits of this solution delivered through its integration approach, include:
- High Availability and Disaster Recovery for Local and Globally Dispersed Siebel CRM Solutions: Radware guarantees transaction completion through layer 4-7 traffic redirection policies with a resilient solution, which performs real-time identification and bypassing of any faulty element.
- Application Acceleration and Optimisation: Radware’s AppDirector delivers a set of acceleration services (including SSL acceleration, TCP multiplexing, object caching, Web and image compression, TCP optimisation, wireless TCP, and more) to help shorten response times across various media types while ensuring the best service performance levels for all types of users (including PDAs, wireless, broadband, etc).
- On Demand ‘Pay-as-you-Grow’ Scalability: Leveraging a ‘pay-as-you-grow’ approach, customers can pay for the exact capacity they require, while allowing them to scale their ADC throughput capacities and add advanced application-aware services/ application acceleration services, when needed to meet new or changing application and infrastructure needs.
- Secure Online Business Operations: Radware’s application delivery solution delivers integrated application security to mitigate risks. Offering a range of security services from Denial of Service (DoS) protection to an Intrusion Prevention System (IPS) and Web Application Firewall (WAF), Radware provides protection from varying security threats.
- Continuous Link Connectivity, WAN Optimisation and Multi-Homing Solution: Siebel CRM users can have always-available access and fast response times to their CRM applications by enabling business continuity through intelligent traffic routing across Internet links and by controlling bandwidth throughput. This in turn helps ensure fault-tolerant connections and scalability.
Radware’s application delivery solution integrates into existing and newly-deployed Siebel CRM environments without the need to modify the network/ application infrastructure, end-user client devices, software or source code.