PROXY Pro 6 Now Provides Remote Desktop Services For Thin Clients

Proxy Networks, a provider of remote desktop software, has announced that its latest release of PROXY Pro 6.10 now supports remote desktop services, including screen recording, for thin clients supporting terminal services sessions. Unlike other solutions, PROXY Pro 6.10 does not require any software to run on thin clients; instead, PROXY Pro 6.10 interoperates with terminal services sessions at the terminal server, allowing for efficient screen recording, remote control and remote monitoring.

Call centres using terminal servers such as Windows Terminal Server or Citrix XenApp Server can now monitor and record terminal services sessions more efficiently than before, and eliminate any performance degradation for customer service representative stations.

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“The server-side remote desktop services in PROXY Pro 6.10 allow call centres to extend screen recording and monitoring capabilities to several terminal session seats,” said Andy Kim, CEO of Proxy Networks.

Key Features

- Remote Monitoring: One-click access to monitor terminal sessions
- Remote Control: Inject keyboard and mouse commands into terminal sessions
- Remote Management: View/ change configuration settings for terminal sessions
- Server-Side Screen Recording: Record screen activity on one or more terminal sessions
- Stealth Mode: Monitor and/ or record terminal sessions without notifying end users
- Centralised Auditing: Collect and review details of all remote support activities in one central location
- Centralised Deployment: Centralised, server-side integration of PROXY Pro 6.10 with terminal servers

PROXY Pro 6.10 is available immediately.