Nimsoft Launches Nimsoft Unified Manager

Nimsoft has announced Nimsoft Unified Manager, a multi-tenant IT Management as-a-Service solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution.

By unifying monitoring and service management, Nimsoft Unified Manager empowers service providers and IT organisations to more efficiently and effectively optimise delivery of IT services to business users across internal and external IT infrastructures- including public and private cloud environments.
The solution is built on the Nimsoft Monitoring Solution (now known as Nimsoft Monitor) and Nimsoft Service Desk technology.

Nimsoft Unified Manager provides intuitive, out-of-the-box logic and bi-directional integration between monitoring and service management to meet the needs of today’s collaborative, fast-paced IT operations. It will be offered either on-demand (SaaS) or on-premise.

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This integration between monitoring and service management radically improves the productivity of IT operations- helping to ensure that problems and potential problems are quickly and accurately addressed based on their impact to the business.

Nimsoft Unified Manager features an intuitive, unified experience that guides users through ITIL-based workflows—from alarms to alerts to problem resolution—while streamlining service delivery, enabling reduced business downtime and improved service quality.

“Business moves too fast for companies to get bogged down in costly implementations of complex IT management applications that can’t respond to constant changes in modern IT infrastructure and services,” said Gary Read, CEO, Nimsoft. “With Nimsoft Unified Manager, our customers can maintain the deep visibility they need into the computing environments that form the central nervous system of today’s modern IT organisations and deliver critical highly available services at low costs whether in the datacentre or the cloud.”