 "Netapp, Microsoft Partnership Brings Cloud Services TO SMEs")
NetApp has announced an enhanced integration with Microsoft to deliver enterprise-class data protection solutions to cloud service providers by leveraging the Microsoft Dynamic Data Center Toolkit for Hosters. NetApp and Microsoft now enable service providers to offer enterprise-class data protection to their SME customers. Additionally, NetApp has announced the availability of new professional service offerings and additional resources and guidance for service providers to build a variety of enterprise-class cloud services.
The Dynamic Data Center Toolkit provides sample code and guidance for building cloud services powered by Windows Server 2008 R2 with Hyper-V and the Microsoft System Center Suite. NetApp is currently the only storage vendor to integrate seamlessly with the Dynamic Data Center Toolkit, enabling service providers to leverage NetApp’s integrated data protection capabilities such as disaster recovery, clustered failover, and backup and recovery.
“SMEs are demanding enterprise-class disaster recovery solutions, and hosting service providers are in a tremendous position to fill that demand as more SMEs move toward hosted IT services,” said John Zanni, General Manager- Worldwide Hosting for the Communications Sector, Microsoft. “We’re pleased to be working with NetApp as part of the Dynamic Data Center Alliance to enable hosting service providers to offer these disaster recovery solutions and to take another step to move beyond commoditised hosting services to become full-service IT providers to their customers.”
Patrick Rogers, Vice President of Solutions and Alliances Marketing, NetApp said, “Today’s announcement extends our already strong relationship with Microsoft to deliver integrated solutions for cloud service providers.” “Working with Microsoft, we are helping to address this gap by arming regional and local service providers with the ability to deliver cost-effective enterprise-class data protection services to their customers.”
NetApp also unveiled new consulting offerings and design guidance documentation for Microsoft environments, along with new capabilities to help service providers improve their SLAs.
To reduce the risk and complexity of deploying a NetApp and Microsoft solution on their own, NetApp introduced new professional services specifically designed for Microsoft environments. The new offerings assist service providers across all phases of a shared infrastructure deployment, including assessment, planning, architectural design, and best-practices-based implementation.
Finally, to provide further assistance to service providers deploying NetApp data protection as a service (DPaaS), NetApp has partnered with InControl software to help service providers monitor and meet their customers’ SLAs. InControl software can be deployed in a NetApp DPaaS environment to provide real-time SLA and key performance indicator monitoring.
This data informs administrators of upcoming SLA issues as they happen, helping service providers manage SLAs proactively rather than reactively, to increase customer satisfaction and improve business processes.
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