NCR Corporation has secured an order from Hindustan Petroleum Corporation Ltd (HPCL) and Bharat Petroleum Corporation Ltd (BPCL) to automate 325 petrol stations across India with NCR’s Octane 2000 solution.
Ali Mir, NCR general manager for Retail, Hospitality and Self-Service Solutions in India, said, “NCR’s Octane 2000 not only meets business objectives for the petrol station in terms of inventory management, increased volumes, automated pump and density readings and quality control but also acts as a key enabler in improving customer satisfaction by helping ensure speedy, accurate transactions as well as assured quality fuel and correct quantity while dispensing.”
NCR will provide the petrol stations with an end-to-end solution deployment, including supply of hardware, Octane 2000 application software and implementation services. NCR will also provide HPCL and BPCL with a complete electronic fund transfer solution to handle debit/credit/smart-card transactions. NCR will supply, install and implement the retail automation solution, integrating all NCR and third-party hardware including forecourt peripherals – pumps, tank gauging systems, density display for customers (for quality assurance) and outdoor payment terminals.
The point-of-sale (POS) and back-office system will be integrated with a radio frequency identification (RFID) based tagging system. Each attendant will be provided with RFID tags to unlock the dispensing units for a transaction, tracking complete transactions details.
The NCR Octane 2000 solution will thus reduce manual intervention, increase transaction speed and improve customer interactions for HPCL and BPCL. The company will be able to monitor and analyse wet stock (petrol, diesel) and dry stock (lubes and other accessories) in real time for better inventory management.