MphasiS, Ixsight Technologies Partner For Data Mgmt Solutions

MphasiS, an IT services provider, announced its strategic partnership with Ixsight Technologies Pvt Ltd., a provider of Data Quality and Master Data Management solutions. The partnership will enable MphasiS to foray into the existing as well as potential market for real-time solutions around data cleansing and unique customer identity creation in its key focus verticals of Insurance, Banking & Capital Markets and Telecom. This partnership would also help MphasiS in developing a suite of customer centric offerings in Fraud detection, Claims, Compliance, Business Intelligence, etc.

The initial offerings from this partnership will include data cleansing with custom business rules, data enrichment and data de-duplication. The solutions offered have potential in MphasiS’ client base, especially in the BFSI and Telecom sector. The partnership will see further enhancement of offerings with new features around data analytics. These innovative solutions could be critical to a client’s end-customer segmentation and help them build customer centric offerings and service outlets.

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“In an age where relevant data plays a critical role, we believe that this partnership is the need of the hour. In our interaction with customers, we often see them struggle with the management of customer data. Our efforts with Ixsight seek to address these issues. Through this partnership, we will offer a data management product suite that helps in creating ‘Golden Customer Record’ for effective customer engagement and retention. We are particularly focusing our efforts in certain areas like improving collection efficiency, reducing frauds, optimising locations of dealer channels and service centres, customer service and compliance,” said Elango R, EVP and Head Emerging Geographies and CHRO, MphasiS.

“Our partnership with MphasiS is an excellent indication of the importance of Data Quality for delivering truly responsive customer information services. The partnership will enable clients to avail the best qualities of both worlds - MphasiS global experience with handling complex client requirements and Ixsight’s customer-centric data quality solutions. We at Ixsight are excited with the benefit of an increased reach to the financial and banking sector in India that will result from the partnership. We look forward to working with MphasiS on this front,” said Savita Modak, Co-founder and COO, Ixsight.