More Challenges Than Opportunities In IT Innovation: APAC Govts

Key government agencies will proudly continue to set the standard for IT security in 2013 by expanding into Identity and Access Management (IAM) and advanced premises solutions.

“The expertise of governments in handling Big Data will allow them to benefit from a significant increase in commercial analytics tools that will enter the marketplace,” said Frank Levering, Research Manager, IDC Government Insights, IDC Asia/Pacific.

He further suggests that although cloud developments are taking place, they need a stronger focus on inter-agency collaboration to truly deliver services from a citizen-centric perspective.

In addition, Asia/Pacific will continue to embrace smart city initiatives and data capture will be enhanced and supplemented to achieve greater insights and manageability.

For IDC Government Insights, these are the key themes for next year that stand out beyond the innovations in IT.

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Levering explains that although consumerisation of IT and transformational cloud development offer ample opportunities, governments are more concerned about the challenges.

“Defining citizen-centric scenarios will be crucial when delivering new collaborative government services to all devices”, says Levering.

To assist government decision makers and suppliers to governments in Asia/Pacific, IDC Government Insights has identified the following top 10 predictions for 2013:

• Consumerisation of IT and transformational cloud developments will continue to create more challenges than opportunities

• Inter-agency collaboration and citizen inclusion will still not be given the priority they deserve

• Governments will look to leverage their Big Data experience and benefit from commercial analytics offerings in the market

• Some governments will start re-classifying data to unlock the value of open data, mobility and cloud solutions

• The quality of new m-services and mobile applications will depend heavily on governments’ ability to rethink their (e-)services

• The European and American piracy vs. privacy battles will find their way to Asia/Pacific (excluding Japan) in 2013

• Private cloud adoption continues to be slow (and may not always be the best choice for inter-agency collaboration)

• Cloud solution providers will only see success if they start to deliver government-specific propositions (with the right mix of private, hybrid and public cloud components)

• Asia/Pacific cities will evaluate and supplement their existing data collection and expand its usage in order to prepare for becoming smarter cities

• Governments will take a leading role in IAM and advanced premises solutions to set the highest IT security standards

• Bonus. Students rather than educational institutes will be the driver of transformation in the education sector

“2013 will be a year of precarious management of the government-citizen relationships. The desire to protect intellectual property may well threaten the privacy of citizens and new government services and (mobile) applications are likely not to be citizen-centric enough to gain the traction and appreciation government departments will look for. The education sector will face the exact same challenges for its student relationships,” said Levering.