Mobile Lite To Offer Instant Access To Salesforce CRM

Salesforce.com has announced Mobile Lite, a new free mobile offering that provides customers with instant access anywhere to Salesforce CRM. Mobile Lite is now available for iPhone, BlackBerry smartphones and Windows Mobile devices.

Mobile Lite builds on the success generated by customers using the full mobile capabilities of Salesforce CRM over the past three years. Mobile Lite now offers salesforce.com customers basic access to some of the most common Salesforce CRM features and an easy way to get started with the productivity and efficiency of cloud computing on mobile devices.

“We want even more customers to experience the success possible with mobile access to our cloud,” said Marc Benioff, chairman and CEO, salesforce.com. “We want our customers to take the cloud with them, wherever they go. By delivering mobile access to our cloud, for free, we’re accelerating adoption of the cloud and delivering value to customers in times when they need it the most.”

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Mobile Lite Features

Mobile Lite is a new offering that will enable users to access the Sales Cloud and Service Cloud from their mobile devices. The Mobile Lite service allows end users to log calls and e-mails, update activities and tasks as well as view account and contact details, leads, opportunities, cases, solutions, assets, and dashboards, all from their mobile device. Mobile Lite offers a subset of the features available in the full mobile version, and with just a few clicks, customers can upgrade to the full functionality.