Mercator, a Dubai-based business technology provider and Emirates Group subsidiary, has partnered with Infosys Technologies to establish an Offshore Development Centre. The Centre, located at the Infosys campus in Chennai, India, will develop and maintain systems to support business-critical functions for its customers worldwide.
The three-year engagement between Mercator and Infosys will allow Mercator’s parent company Emirates to enhance its IT environment in order to accommodate increasing demand. Infosys was selected for its custom application development expertise and its ability to deliver a quality service on time.
Mercator is a global provider of business technology solutions, including financial management, cargo and logistics, passenger and airport solutions and IT consulting and systems integration services. From its Dubai base, Mercator plays a key IT role in assisting the Emirates Group to meet the increasing demands of a rapidly growing business environment. Through this engagement with Infosys, Mercator aims to improve time-to-market of new offerings and reduce risk to its customers’ business through enhanced knowledge management processes and productivity gains.
Patrick Naef, president, Mercator, said, “Mercator and the Emirates Group are expanding rapidly, placing increasing demands on the technology applications and infrastructure driving business processes. There was a clear mandate to change the IT operating model to support rapid growth. Infosys’ record of delivering quality, combined with their intellectual property and global delivery model made them a preferred technology partner.”
Dheeshjith V G, head of New Markets and Services, Infosys Technologies, said, “We are excited about beginning this relationship with the Emirates Group. We also believe that this new opportunity from Emirates will help Infosys increase its presence in the Middle East significantly.”


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