Maharashtra Awards Mgmt Consulting Contract To Accenture

The Government of Maharashtra has awarded Accenture a three-year, management consulting and technology contract to help manage the administration of labour laws and create a management system to support services ranging from renewal of licenses to filing online grievances through an interactive portal.

The contract supports the Mahashramm initiative, designed to better manage and track services and payments through collaboration with banks for India’s unorganised workforce of 20 million people. The program is unique in size and scale and has been cited by the International Labour Organisation (ILO) as one of the leading best practices in the world.

Accenture will help implement a management framework and technology system to provide services, including registration and filing of applications, by building an online portal and creating a database to provide financial inclusion to unorganised workers using biometric signatures. This phase will be integrated with the Unique Identification Program (UID) of the Government of India.

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Biometrics are unique physical characteristics, such as fingerprints, that can be used for automated recognition. Biometrics is the basis of identification services because they are reliable, convenient and extremely difficult and expensive to forge.

“Accenture is proud to have been selected by the Department of Labor to support such an ambitious and innovative project,” said Krishna Giri, managing director for Accenture’s Health & Public Service business in India. “We look forward to helping improve the way India’s people can access information and interact with their government. We are delighted to partner with the government on its journey toward making Maharashtra a high performing state,” he said.

“The Department of Labour is glad to have Accenture to assist it in the implementation of the Labour Management System. This project aims at arriving at a win-win situation both for the employers, in organised and unorganised sectors, as well as employees. We hope for a meaningful association with Accenture, which will herald the delivery of this unprecedented and unique service which, I hope, will create a model of labor laws and decent working conditions for the unorganised and informal labor force not only in the State of Maharashtra, but also in the rest of the world," said Dr. Kavita Gupta, principal secretary of the Government of Maharashtra, Labour Department.