Lifetree Convergence, a global software company providing IT solutions announced the signing of a Channel License agreement for deploying BEA AquaLogic Service Bus and BEA WebLogic Portal to power its proprietary Sales and Service framework Concierge. This platform will address the critical billing and service requirements of telecom operators.
The Concierge platform is a customisable and ready to use framework that integrates the legacy multiple and disparate BSS (Billing Support System)/OSS (Operational Support System) systems to offer a single front-end window thereby providing an integrated customer care interface.
Atul Chopra, MD and CEO, Lifetree Convergence said, “The innovative BEA WebLogic and BEA AquaLogic technology has enabled us to implement our Concierge platform which aims to streamline operations and optimise existing and new business processes. Through this partnership we aim to provide our customers enhanced quality of service and customer experience for the same transaction by offering wider solution footprint and lower `total cost of ownership’.”
According to Shailender Kumar, MD, BEA Systems India, “Lifetree Convergence is the first ISV partner in India who has chosen BEA AquaLogic Service Bus and BEA WebLogic Platform as the development/deployment platform for its Concierge Platform.”


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