iYogi Enhances Service Delivery With Verizon Business Networking Soln

Technical support services provider iYogi has chosen an advanced technology platform from Verizon Business to help it deliver outstanding customer service while supporting rapid growth. Verizon Business delivered an integrated IP networking and applications management solution that met those objectives, while also setting the stage for the future deployment of advanced unified communications solutions.

The Verizon Business solution enables secure, reliable and scalable service by combining an IP voice and data network connecting iYogi operations in Australia, Canada, the UK and the US, with co-location of the company’s core business application servers in Verizon Business’ Los Angeles data centre. Verizon Business’ facilities help the company minimise any potential customer service interruption.

Vishal Dhar, President of marketing, iYogi, said, “Our global footprint is continuing to expand, so we needed to identify a partner with the reach, experience and solutions to support our ongoing growth. Verizon Business, with its strong track record in the delivery of global communications and IT solutions, was the ideal choice. The team demonstrated a great understanding of our business needs and quickly deployed a solution that enables us to more securely and reliably serve our customers. We’re already realising cost and management efficiencies, but more importantly, our customers are reaping real benefits.”

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