IBM IRL Expands Bangalore Facility

The IBM India Research Laboratory (IRL), one of eight IBM Research labs across the globe, has announced the expansion of its Bangalore facility to address growing opportunities for “service innovation” in the region. As part of its expansion plans, the Bangalore site of IBM India Research Laboratory has moved to a larger facility at its Embassy Golf Links Campus, Bangalore.

As part of the expansion, IBM will open this facility in Bangalore to its clients, to connect its researchers to real world problems facing the services industry, in the areas of business intelligence, systems management, and optimisation.

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“Innovation is about how one can couple it with deep insight to create new value – for business, for government, for academia, for institutions of all kinds, and for global society,” said Dr. Daniel Dias, director, IBM India Research Laboratory. “This is certainly true of IBM Research where our scientists solve large-scale, real-world problems using scientific tools.”

According to the release, services now account for a large portion of IBM’s business and the global economy; it is also playing a role in transforming the economies of developing nations and emerging growth markets. Its growing importance has led the IBM India Research Laboratory to increase focus on developing techniques and methods in service science and their applications to the service delivery business of IBM India.

“We work collaboratively with clients on real-world business challenges and opportunities,” said Dr. Guruduth Banavar, associate director, IBM India Research Laboratory, Bangalore. “While clients benefit from working directly with IBM’s technical experts and resources, gaining innovations that are more targeted to their specific needs – the researchers benefit by acquiring first-hand knowledge of client technology, business processes and challenges to spur further innovations.”