HP Introduces Services To Simplify Software Integration

HP has announced new software services that combine software support and consulting expertise to help clients gain cost predictability, maximise return on their software investments and improve their support experience.

HP Premier Services provide support for HP Software products and customised HP Software solutions that include integrated software from HP or third-party vendors.

By using HP Software Premier Services, clients can simplify their support experience through a unified support solution delivered by HP Software Services professionals. Enterprises can manage ongoing changes against service-level commitments linked to business results while minimsing risk of disruption. They can also choose from flexible support solutions that best fit their specific requirements.

The HP Software Premier Services portfolio consists of four service offerings which include Premier Response which addresses issues through technical support experts, Premier Advisory that improves solution adoption by providing maintenance for customised and third-party integrations while developing strategies to optimise new releases and upgrades. The Premier Team Extend enables to outsource routine operational tasks and maintenance to HP. The Premier Business prevents support issues with a dedicated HP Enterprise Services Manager.

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“Clients are looking for opportunities to partner to ensure a successful business result from their software solutions,” said Rajesh Prabhakaran, Vice President, Professional Services, APJ, HP. “HP Premier Services provides a proactive, ’no surprises’ delivery model that lets clients spend less time on operations and more time achieving IT and business results.”